We had an interesting thing happen yesterday that reminded me of the importance of being direct, even when it hurts.
We have a new person in training with our fulfillment team who is learning the ropes of our recruiting process. Last week this new employee sent an e-mail to a few of the temporary workers we have not worked with in a while to check their availability. She got a response from one of our staffers stating that she was no longer working with Wall Street Services because after contacting us multiple times with her availability and her desire to work, the WSS staff did not respond.